145 Privacy Policy – User Information Protection
145 takes the privacy of every user in Malaysia seriously. This policy explains how we collect, use, store, and protect your personal information when you use our platform.
Information We Collect
When you register and use 145's services, we may collect the following categories of information:
- Account information: Your full name, email address, phone number, date of birth, and username provided during registration.
- Payment information: Transaction details in Malaysian Ringgit (MYR), including payment methods used such as e-wallets and online banking. We do not store credit card information directly.
- Device and browser information: Device type, operating system, IP address, browser type, and other technical data automatically recorded when you access the platform.
- Usage data: Records of activity within the platform, including games played, session duration, and interactions with platform features.
- Cookies: Session data and user preferences stored via cookies to enhance your experience on the platform.
How Your Information Is Used
145 uses the information collected solely for legitimate platform operations and service improvement. The primary purposes for which your information is used are as follows:
- Verifying identities and managing user accounts securely.
- Accurately processes deposit and withdrawal transactions in MYR.
- Providing effective customer support whenever needed.
- Sending important notices related to your account, security, and platform updates.
- Conducting data analysis to improve the performance and functionality of the 145 platform.
- Complying with legal and regulatory requirements applicable in Malaysia.
- Preventing fraud, account misuse, and activities that violate our terms of use.
We will not use your information for third-party marketing purposes without your prior consent.
Cookies and Tracking Technologies
The 145 platform uses cookies and similar tracking technologies to ensure a smooth and personalised user experience. Cookies allow the platform to recognise your device during active sessions and save your preferences for future visits.
We use two types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: Stored on your device for a set period to recognise returning users and save your language or interface preferences.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some features on the platform.
Data Storage, Security & Sharing
The security of your personal information is a top priority at 145. We use SSL encryption technology during data transmission and a multi-layered access control system to protect our databases from unauthorised access.
Your information is stored on secure servers that are monitored around the clock. Data is retained only for as long as necessary for service purposes or as required under applicable Malaysian law.
145 will not sell, rent, or share users' personal information with third parties for commercial purposes without your consent. However, we may share necessary information with:
- Technical service and payment providers bound by confidentiality agreements.
- Malaysian government authorities or agencies where required by law.
- Internal or external investigators in cases of fraud or serious security breaches.
User Rights and How to Contact Us
As a 145 user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you may submit a correction request through our customer support.
- Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to applicable legal obligations.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via an in-platform notice or email. Continued use of the 145 platform after changes are published will be considered acceptance of the updated policy.
If you have any questions or complaints regarding this Privacy Policy, please contact our support team by email at [email protected] or visit the FAQ page us for more information. You may also register or log in to access your account settings.